Q11. Which of the following is a benefit of using Salesforce’s reports and dashboards as a sales representative
A. They provide real-time insights into sales performance
B. They only show basic information such as revenue and leads
C. They cannot be customized to meet specific needs
Answer
A
Q12. Which of the following is a Question in Questioning Model?
A. Confirm
B. Change
C. Product
Answer
B
For explanations of answers please refer: How to Pass Salesforce Sales Representative Certification Exam?
Q13. How does Salesforce help sales representatives manage their opportunities?
A. It only provides basic information about each opportunity
B. It allows reps to track all interactions with an opportunity in one place
C. It only works with certain types of sales opportunities
Answer
B
Q14. How does Salesforce help sales representatives manage their tasks and to-do lists?
A. It only provides basic task management features
B. It allows reps to delegate tasks to other team members
C. It provides a visual representation of all tasks in a calendar view
Answer
C
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Q15. Which of the following is a benefit of using Salesforce’s Territory Management feature as a sales representative?
A. It automates the process of assigning leads to reps based on geographic location
B. It provides a platform for collaboration and knowledge sharing with other reps
C. It only works for large enterprise-level organizations
Answer
A
