Q6. How does Salesforce help sales representatives manage their leads?
A. It automatically generates leads from website traffic
B. It allows reps to manually enter leads and track their progress
C. It only provides basic contact information for leads
Answer
B
Q7. Which of the following is a step in Client Credibility Statement?
A. Creating value for the customer
B. Tell a story
C. Making a sale
Answer
B
For explanations of answers please refer: How to Pass Salesforce Sales Representative Certification Exam?
Q8. How does Salesforce help sales representatives manage their accounts?
A. It provides a visual representation of the sales process
B. It only provides basic contact information for accounts
C. It allows reps to track all interactions with an account in one place
Answer
C
Q9. What is an example of Clarifying Question?
A. It sounds like
B. How so
C. As I understand it, you
Answer
B
For explanations of answers please refer: How to Pass Salesforce Sales Representative Certification Exam?
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Q10. What is an example of Confirming Question?
A. How do you mean
B. It sounds like
C. Tell me why
Answer
B
