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How to Pass Salesforce Certified Strategy Designer Exam?

How to Pass Salesforce Certified Strategy Designer Exam?

The Salesforce Strategy Designer credential is intended for individuals with expertise using design methods to create compelling experience strategies that drive business outcomes using the Salesforce Platform. Candidates’ skills span business, innovation, design & delivery.

1. About the Salesforce Certified Strategy Designer Exam

  • Content: 60 multiple-choice/multiple-select questions
  • Time allotted to complete the exam: 105 minutes
  • Passing Score: 70% (42 Questions out of 60)
  • Registration fee: USD 200 plus applicable taxes as required per local law
  • Retake fee: USD 100 plus applicable taxes as required per local law
  • Prerequisites: none

2. Salesforce Certified Strategy Designer Exam Guide

3. Salesforce Certified Strategy Designer Exam Outline

3.1. Value Design: 32%

  • Given a customer scenario, create an effective challenge statement that pairs a business objective with a user problem, to frame the altitude and scope of a design project.
  • Based on the challenge statement created, identify the metrics and signals that will define success.
  • Given a customer scenario, evaluate how the internal dynamics of the organization might impact your recommendation on the right approach to solving the challenge statement.
  • Given a scenario, explain how key external context for innovation might influence or impact the organization’s strategy.
  • Defend the rationale for strategic directions, including how they satisfy business and user needs, and future implications.
  • Given a customer scenario, advocate for ethics and values on behalf of both users and the organization.

3.2. Artifacts: 23%

  • Given a business need, connect user needs to high-level Salesforce capabilities.
  • Given a customer scenario, determine the criteria for feasibility, desirability, and viability within a user experience.
  • Given a customer scenario, identify the best methods of co-creation to employ with customers and stakeholders.

3.3. Intangible Deliverables: 26%

  • Given a scenario, craft a strategy to create alignment.
  • Given evolving internal dynamics, identify the key relationships needed to solve the challenge statement.
  • Given an audience description, identify the best presentation techniques for communicating a vision.
  • Given a scenario, utilize the tools for productive cross-discipline collaboration.

3.4. Leveraging Adjacent Roles/Skills: 19%

  • Given an aligned vision, create a roadmap for implementation that is feasible and holds true to the vision in every iteration.
  • Given a scenario, determine the technical and business capabilities that underpin delivery of vision to solution.
  • Given a scenario of disparate business and technical deliverables within a design/build team, facilitate productive collaboration.
  • Given a scenario, determine the knowledge and skill infusions needed in the creation of a vision.

4. Salesforce Certified Strategy Designer Exam Trailmix

5. Important Topics for Salesforce Certified Strategy Designer Exam

5.1. Value Design: 32%

5.2. Artifacts: 23%

5.3. Intangible Deliverables: 26%

5.4. Leveraging Adjacent Roles/Skills: 19%


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