DYDC is the personal blog and knowledge hub of Dinesh Yadav, a seasoned Salesforce Architect and Consultant with 20+ years of experience leading enterprise CRM and AI transformations across industries including Healthcare, Insurance, Automotive, and Retail.
Originally launched as a Salesforce-focused platform, DYDC quickly became a trusted resource for professionals pursuing certifications, mastering Salesforce implementations, and exploring best practices in CRM.
Today, DYDC has evolved into an AI + Salesforce innovation space, exploring how Agentic AI, Data Cloud, and Intelligent CRM are shaping the future of business. With a focus on practical insights, certification guides, and AI-driven solutions, DYDC continues to empower learners, practitioners, and organizations to succeed in the next generation of digital transformation.
✨ Mission
At DYDC, our mission is simple yet powerful: AI. Applied. Explained.
We break down the complexity of Salesforce and AI into clear, actionable insights—helping architects, enterprises, and innovators transform ideas into measurable impact.
🌱 Vision
Cultivating AI Success Together.
DYDC is more than a blog—it’s a collaborative space where knowledge, strategy, and innovation converge. Our vision is to empower professionals and organizations to harness Salesforce and AI not just as technologies, but as catalysts for smarter engagement, stronger customer connections, and sustainable growth.
👥 Who It’s For
DYDC is designed for:
- Architects & Consultants looking to deepen their AI expertise.
- Business Leaders & Innovators exploring AI’s role in CRM strategy.
- Learners & Practitioners who want AI explained in a practical, approachable way.
Meet the Team
Dinesh Yadav
Dinesh Yadav, a 45x Salesforce Certified Architect, brings an extensive wealth of knowledge and expertise to his role. Originally from Buxar, Bihar, India, and now based in Atlanta, Georgia, USA, he draws inspiration from his cultural heritage and applies it to his work.
Dinesh holds a Bachelor of Engineering (BE) degree from the prestigious Army Institute of Technology, Pune, which laid a strong foundation for his career.
With a profound understanding of the Salesforce platform, Dinesh excels at crafting and implementing solutions that optimize business processes and drive growth. His ability to simplify complex challenges, communicate effectively, and lead teams with clarity makes him a trusted expert and a valuable partner to any organization.
Believing in the power of collaboration, Dinesh actively contributes to the Salesforce community through speaking engagements, his blog DYDC, webinars, and mentoring. By sharing his knowledge and insights, he supports the growth and advancement of the broader ecosystem.
Beyond technology, Dinesh has a passion for travel and photography, pursuits that fuel his creativity and perspective. His journey is defined by dedication, innovative thinking, and a commitment to continuous growth—with a mission to make a positive impact by leveraging his skills to drive organizational success and foster meaningful change.
Career Summary:
Salesforce Architect at IBM
20+ years of IT experience
14+ years in Salesforce ecosystem
44x Salesforce, Vlocity, Copado, Conga, Slack, Celonis, Mulesoft, Flosum, AWS & Java Certified
1,300+ Trailhead Badges
60+ Trailhead Superbadges
44x Salesforce Certified
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Let’s Connect:
Umesh Yadav
Umesh Yadav is the backbone of our online presence. With a keen eye for detail and a passion for all things tech, he ensures our website runs seamlessly, delighting visitors and stakeholders alike. As the Web Administrator and SEO Expert, he is responsible for creation, editing, and publishing of website content. His role involves collaborating with content creators, ensuring content is up-to-date, and optimizing it for search engines.
Umesh holds a Bachelor of Engineering (BE) degree from the esteemed Jawaharlal Nehru Technological University Hyderabad, India.
Umesh is a 2x Salesforce & Copado Certified Salesforce Consultant. With rich experience in Salesforce Marketing Cloud & Salesforce Administration, Umesh stands as a seasoned professional, equipped with the knowledge and skills to drive success in complex Salesforce projects.
Let’s Connect:
Disclaimer: The views and opinions expressed on DineshYadav.com are in authors private capacity and are not a reflection of the views of their employers or Salesforce.
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