Free Salesforce Certified Sales Representative Practice Questions. Please note that these are not actual exam questions and are suppose to validate a candidate’s understanding of some of the key concepts required for passing the exam.
Salesforce Certified Sales Representative exam follows the new exam pattern where you have to select one correct option from possible three options.
Q1. Which of the following is a step in The Dale Carnegie Sales Model?
A. Connect
B. Building trust
C. Offering insights
Answer
A
For explanations of answers please refer: How to Pass Salesforce Sales Representative Certification Exam?
Q2. What is the main purpose of a sales pipeline in Salesforce?
A. To track and manage all sales opportunities
B. To provide a visual representation of the sales process
C. To provide real-time sales reports to management
Answer
B
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Q3. Which of the following is a focus in Relationship selling?
A. Making a sale
B. Creating value for the customer
C. Short-sighted, one-off deals
Answer
B
For explanations of answers please refer: How to Pass Salesforce Sales Representative Certification Exam?
Q4. How can a sales representative use Salesforce to manage their schedule?
A. By manually entering all appointments into their calendar
B. By using Salesforce’s scheduling assistant to suggest available times
C. By delegating scheduling tasks to an administrative assistant
Answer
B
Q5. Which of the following is a focus in Transactional selling?
A. Price
B. Offering insights
C. Building trust
Answer
A
