Q3. How can Customers benefit from CRM with generative AI?
A. Get a consistent experience across all channels of engagement
B. Get suggestions about product not to purchase
C. Get advice on reducing license cost
Answer
A
A CRM with generative AI gives customers a consistent experience across all channels of engagement, from marketing to sales to customer service and more.
Thank you Dinesh Yadav for helping me preparing AI associate certification. I really appreciate your effort helping the society.