Riya is headed to pursue MBA from XLRI Jamshedpur'25. She is 5x certified Salesforce Admin, Developer and consultant. When she is not juggling with the hectic life in a B-school, you can find her blazing trails on trailhead, reading books, painting, swimming or sharing her experiences through a blog.
Do you have a Use Case to notify users via SMS, WhatsApp or Voice call directly from Salesforce? This article explains how Twilio can be used to meet these requirements.